HELP! Can't login to Crafty Club

[Diane Allen]

I'm having real problems logging in to Crafty Club. It's not recognising my existing password or my email address.

Anyone else having problems? If so how have they rectified it?

Many thanks in advance.

[moonbeamcottage]

I always have problems logging in and usually end up applying for a new password using the "Forgot password" link each time. On the upside it usually arrives in seconds (although it usually goes straight into my Junk mail folder) I alway cut and paste it from the e-mail and wipe out all the little "dots" that are prefilled in.

[silverst170]

I always have problems logging in and usually end up applying for a new password using the "Forgot password" link each time. On the upside it usually arrives in seconds (although it usually goes straight into my Junk mail folder) I alway cut and paste it from the e-mail and wipe out all the little "dots" that are prefilled in.

That's the way I have to do it all the time I don't quite know why I tryed saving it all with windows but still no luck

[NikiB]

I can log in fine everytime

You're not on AOL are you Diane and using their browser - if so try going in through Internet Explorer or Mozilla Firefox

[DJG]

I had the same problem got a new password still couldn't log in got another password and was able to get in. I hope when I want to log in again I don't have the same problem

[silverst170]

I had the same problem got a new password still couldn't log in got another password and was able to get in. I hope when I want to log in again I don't have the same problem

Dont discard the Email then you can copy and paste it everytime,
I've had that problem ever since I joined

[DJG]

Godd idea Tina. After my computer crashing yesterday I have saved it on my usb stick just to be safe

Doreen

[silverst170]

Godd idea Tina. After my computer crashing yesterday I have saved it on my usb stick just to be safe

Doreen

Doreen
Mine works everytime now but what I can't understand is the password they send is only about 5 or 6 digits yet then it adds to it........ with more once you press the login

A bit strange also remember to get rid of them already there in the password box before adding your paste bit, if that make any sense

[Diane Allen]

Thanks everyone. I'll see if I have my original email with my password on it. If not I'll apply for a new one.

[Diane Allen]

Hurray! I'm in now. I applied for a new password and managed to log in. I think what was confusing me was that after I logged in there's a form where you can update your profile. Silly me thought I had to fill it in to log in! Then I noticed at the top of the page that I was logged in.

[silverst170]

Hurray! I'm in now. I applied for a new password and managed to log in. I think what was confusing me was that after I logged in there's a form where you can update your profile. Silly me thought I had to fill it in to log in! Then I noticed at the top of the page that I was logged in.

Oh poor you Diane I should have said sorry didn't think about that

[DJG]

Doreen
Mine works everytime now but what I can't understand is the password they send is only about 5 or 6 digits yet then it adds to it........ with more once you press the login

A bit strange also remember to get rid of them already there in the password box before adding your paste bit, if that make any sense

It seems to happen all the time don't know why must be something their website adds

[rugersmum]

Just in case anyone else is having this problem - if you apply for new password it may go into your spam or junk mail took me 4 attempts and then penny dropped and looked in spam and sure enought there thy all were....

secondly - crafty club may have some encryption functionallity that add addtional digits to your password hence making it appear longer when you hit submit

xx

[here be dragons]

I can't log in at all.... tried the forgot password thing, nothing comes to my email - yes I checked junk mail! When we got the robo DH signed up to crafty club, or so I thought. So I tried to log in using the password he would have used, nothing. So then I tried to register my serial number since he obviously hadn't joined, but I did not get a confirming email, which makes me think that the serial number is indeed already registered. So I don't know whether I am a member or not, and can't login to find out, or get to register either. It is very frustrating. Any ideas anyone?

[silverst170]

If it was registered already it would have told you so, Have you checked spam for email after registering?
or it mabe you have to wait till Monday to call them