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I've had mine about this long also and use it daily. I find the same problem with badly cut edges but when I replace the grey plastic strip and push it well down this stops the problem until it wears down again - in all I'd say I've replaced my strip 4 times so far. Just to note also that when the strip wears down you can take it up, turn it over and get the use out of the other side also.
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Thanks for the reply.
The problem persisted, new blades, new cutting mats always hit and miss regards paper trimmed using it straight or uneven edge.
I tried different surfaces and leaning harder nothing was 100% gaurenteed, so I've invested in the new version of the trimmer!
Sad I couldn't mend the old one!
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